Mandate & Core values2018-05-25T08:50:25+00:00


The department draws its mandate from the Kenya Citizens and Foreign Nationals Management Service Act of 2011

We at IPRS are committed to providing the best possible standard of services to all our clients and we pledge to;

  1. Be honest, ethical and professional
  2. Treat you politely
  3. Act with care and diligence in the execution of our duties
  4. Listen keenly to what you tell us and act appropriately
  5. Response on time on your concern
  6. Be innovative to respond to changing times

This will in addition to the adherence of the National Values and principles of;

  • Patriotism, National unity, Sharing and Devolution of power, The rule of law, Democracy and Participation of the people;
  • Human dignity, Equity, Social justice, Inclusiveness, Equality, Human rights, Non-discrimination and Protection of the marginalised;
  • Good governance, Integrity, Transparency and Accountability; and
  • Sustainable development.