Over 900,000 KCSE candidates to receive Maisha IDs

The government has commenced issuing national ID cards to Kenya Certificate of Secondary Education (KCSE) candidates, a significant step in ensuring seamless transitions for students pursuing higher education and other opportunities. Immigration and Citizens Services PS Julius Bitok officially launched the initiative at Ngomeni Secondary School in Kilifi, targeting over 900,000 Form Four students. He…

launch of the Presidential Directives Management Information System (PDMIS)

Launch of the Presidential Directives Management Information System (PDMIS)

Today marks a significant milestone in enhancing government efficiency and transparency with the launch of the Presidential Directives Management Information System (PDMIS) and Foreign Travel Information Management System (FOTIMS). Immigration PS Julius Kibet Bitok joins DP H.E. Rigathi Gachagua, EGH in spearheading this new chapter in public service management. #PDMIS #FOTIMS #Governance The PDMIS and…

Client experience

Client experience To enhance client experiences, the department has in place an innovative communication section that manages client queries in a timely manner. One of the innovations that have led to massive reduction in the previously existing passport issuance backlog was a countrywide Rapid Result Initiative (RRI) that yielded an issuance of …… passports. Another…

Efficiency in service delivery

For efficient passport production, the government through the Directorate has ensured sufficient stocks of passport booklets and in addition to the existing printing machines, the Directorate acquired new modern high capacity printers with a printing capacity of 5000 booklets per day. Moreover, for efficiency, the Directorate has recently recruited 300 Immigration officers who will be…